You have 30 days from delivery to reach out.
Damaged, defective, or wrong item: email us a photo and your order number. We'll send a free replacement or a full refund. You don't need to send it back.
Changed your mind: email us first and we'll give you return instructions. The item must be unused and in its original packaging. Return shipping is paid by the customer. Refunds go back to your original payment method within 5–7 business days after we approve the return.
Lost in transit: if your order hasn't arrived within 15 business days, we'll reship it or refund you in full.
Please contact us before opening a dispute with your bank. We answer every email within 1–2 business days and will make it right.